This Article will cover a range of common issues that you may encounter whilst starting Carnage up. Please check the list below to see if the issue that you're having is listed here. If the issue isn't present, then please feel free to open a ticket within the Carnage discord server. A Carnage Staff member will be with you shortly to help.
Carnage Startup Errors:
"No Key Loaded" when starting up Carnage.
This error usually suggests that there is an issue with you the key that you've entered into your settings file. To fix this, please ensure that you've double checked that the key that you've entered is identical to the one on your whop dashboard. Furthermore, please check out our "Getting Started" section for more information in regards to this.
If you happen to still be getting this error, then please ensure that your Carnage.exe is located within your CarnageCLI folder. Your file should look something like this:
Json Decode Error.
This error usually indicated that there is an issue with your license key. If you encounter this error, then please open a ticket and tag Kyso. He will be with you shortly to help with this issue.
"Invalid literal for int() with base 10:".
This error indicated that the user has not connected their discord account on the Whop Dashboard. When running Carnage, please ensure you are using the same Discord account that you have used on the Whop Dashboard.
If you encounter this error, then its likely that your PC's firewall is blocking Carnage from working correctly. To fix this, you may need to allow Carnage access past your firewall. If you are using Windows Defender, you can find this option here:
Additonally, if the above fixes have not succesfully solved your issue, then please try syncing your time on your computer or server. In order to do this, please follow these steps.
1. Open Settings on Windows 10.
2. Click on Time & Language.
3. Click on Date & time.
4. Under the “Synchronize your clock” section, click the Sync now button. Quick tip: If the process fails, wait a few seconds, and try again.